🇦🇹 Made in Austria 🇪🇺 GDPR-compliant

Every plan. The complete cycle.

Order → Carrier → Transport → Document → Billing. Every plan covers the complete forwarding workflow. The difference: volume, AI, and depth.

Free
For solo entrepreneurs & testers. The complete cycle to get started.
0 / forever
1 user · 10 orders/mo · 50 partners

  • Order wizard (4-step, multi-stop)
  • Manual carrier assignment
  • Transport pipeline (9 statuses)
  • Documents & PDF generation
  • Partner management & compliance
  • Customer invoicing
  • Basic dashboard
  • 2 carrier requests / day
  • 30-day transport history
Start free
Starter
For small forwarders & freight brokers. Productive from day one.
49 / user / month
3 users · 200 orders/mo · 500 partners

  • Everything in Free
  • Gantt view & daily dashboard
  • AI actions: 50 / month
  • OCR document recognition
  • Carrier credit notes
  • Payment tracking & credit limits
  • Email sending (manual)
  • Margin per order
  • Email support (48h)
14-day free trial
Popular
Business
For growing forwarders. Scale unlimited with full AI power.
89 / user / month
Unlimited users · orders · partners

  • Everything in Starter
  • AI actions: 200 / user / mo
  • Broadcast & bid management
  • Custom SMTP & IMAP + automation
  • Billing queue & dunning
  • Per-tenant branding
  • All 14 roles & audit log
  • Carrier, customer & team analytics
  • Priority support (24h) + onboarding
Start Business →
Enterprise
For corporations & on-premise. Your data. Your server. Your SLA.
From €1,500/mo
Unlimited everything · on-premise available

  • Everything in Business
  • Unlimited AI (€0 included)
  • Auction mode
  • On-premise / private cloud
  • API, webhooks, SSO, white-label
  • SLA 99.9%
  • Custom dashboards & export
  • Dedicated account manager
  • Training & workshops
Get in touch
Why BAILOS?

One platform instead of five point solutions.

🔒 Your data, your control

EU cloud in Frankfurt. GDPR-compliant. With Enterprise on-premise: your data never leaves your network.

🧠 AI that pays for itself

Carrier matching, OCR, email processing – one AI for everything. Metered billing: you only pay for what you use.

🇦🇹 Made in Austria

Built by logistics professionals for logistics professionals. We know dispatchers, back office, management. From practice, for practice.

Feature comparison

All features. In detail.

FeatureFree €0Starter €49Business €89Enterprise
Limits
Users13UnlimitedUnlimited
Orders / month10200UnlimitedUnlimited
Partners (carriers & customers)50500UnlimitedUnlimited
Orders
Order wizard (4-step, multi-stop)
Order confirmation PDF
Transport pipeline (9 statuses)
Transport history30 days90 daysUnlimitedUnlimited
Carrier matching
Manual carrier assignment
Direct carrier request2/day10/dayUnlimitedUnlimited
Broadcast to carrier pool
Bid management & comparison
Auction mode
Transport control
List & Kanban view
Gantt view
Daily dashboard "Today"
Partners
Carrier & customer management
Carrier price lists & compliance
Credit limits
Documents
All PDF types generation
Document vault per order
27 languages on documents
Per-tenant branding
AI
AI actions (matching + OCR + email)50/mo200/user/moUnlimited
Overage price per action€0.49€0.29€0 incl.
Billing
Customer invoicing
Carrier credit notes
Payment tracking
Billing queue & dunning
Email
Platform emails
Email sendingManualAutomaticAutomatic
Email templatesBasicFull + customFull + custom
Custom SMTP + IMAP pipeline
Analytics
Basic dashboard
Margin per order
Carrier, customer & team performance
Data exportMonthly reportAnytime + API
Custom dashboards
Team & Admin
Roles & permissionsBasic3 rolesAll 14+ Custom
Configurable T&C
Audit log
Platform
EU cloud, GDPR, SSL, backups
27 languages UI, dark/light
On-premise / private cloud
API, webhooks, SSO, white-label
SLA 99.9%
Support
Self-service docs
Email support48h24h4h
Onboarding callUnlimited
Dedicated account manager
FAQ

Frequently asked questions.

Is the Free plan really free?

Yes, forever. 1 user, 10 orders/month, 50 partners. The complete forwarding cycle to try out. No credit card required.

What are AI actions?

An AI action is a carrier match, an OCR scan, or an email classification. From Starter with 50/month included. After that you only pay for overage.

What happens after the 14-day trial?

Your account switches to the Free plan. All data is preserved. If you want to keep the features, simply choose a paid plan.

Can I cancel at any time?

Yes, monthly plans are cancellable anytime. You can upgrade or downgrade whenever you want. When downgrading to Free, all data is preserved.

What does on-premise cost?

Enterprise packages with on-premise start from €1,500/month. Including installation, updates, support, and SLA. Contact us for a custom quote.

What languages is BAILOS available in?

27 languages in the app and on all documents. Including German, English, Polish, Romanian, Hungarian, Czech, and many more.

Ready to digitize your logistics?

Start for free – no credit card required. Upgrade when you grow.